Posts Tagged with "Customer Service"

#77: Basics Of Brand Equity With Richard Greiner From Huckberry

Sunday, December 15, 2013

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#77: Basics Of Brand Equity With Richard Greiner From Huckberry

Huckberry is a delicate blend of your favorite hardware store, grandpa’s  store, and favorite magazine all combined into one rockin’ website. Targeting the young professional that enjoys the outdoors, Huckberry is a subscription based e-commerce business that sells gear, apparel, men’s essentials, and holiday gifts. Tune in to hear how co-founder Richard Greiner bootstrapped the […]

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#71: Nurturing Customer Relationships For Over 40 Years With Kris Damhorst from Damhorst Toys

Sunday, November 3, 2013

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#71: Nurturing Customer Relationships For Over 40 Years With Kris Damhorst from Damhorst Toys

What is the lifetime value of a customer across two or more generations, and how do you maintain the relationships so they become repeat customers? Tune in to hear how Kris Damhorst runs their family business Damhorst Toys, which started from humble beginnings in 1971 by their parents. With over 40% of sales as repeat […]

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#66: Selling The Best Tropical Fruit Online with Jourdan Gray from Earth Source

Sunday, September 29, 2013

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#66: Selling The Best Tropical Fruit Online with Jourdan Gray from Earth Source

What are some challenges of selling perishable food online? Tune in to this episode to hear how Jourdan Gray, founder of Earth Source developed this business idea from a life-changing event. Earth Source was established to work with farmers to further improve the quality and consistency of their crops in order to harvest fresh picked, […]

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#58: Lessons From Running A $6.5 Million Dollar Online Store with Shirley Tan at E-Commerce Systems

Sunday, August 4, 2013

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#58: Lessons From Running A $6.5 Million Dollar Online Store with Shirley Tan at E-Commerce Systems

Shirley Tan joins us this week to share her experience building American Bridal from scratch, growing it to $6.5 million in annual sales, and eventually selling it to enter the world of e-commerce consulting. With over 20 years experience in offline retail and 14 in e-commerce, Shirley recently published a book that offers a step […]

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